Data Protection Policy

12xbajje Privacy Policy — How your information is kept safe

At 12xbajje, your personal information is a trust we take seriously. On this page, we are fully transparent about what data is collected, how it is stored, and the circumstances under which it may ever be shared.

Last updated: January 2026 Full Policy in Bengali GDPR-Compliant
1

Introduction — Why this policy matters

When you 12xbajjeWhether you open an account, place a bet, or simply browse the website, some information reaches our servers. You have the right to know how that information is used. We believe transparency is the foundation of trust.

This Privacy Policy applies to all of 12xbajje's digital services — including the website, mobile app, and any 12xbajje-affiliated platforms. By using our services, you are deemed to have consented to this policy. You may, however, withdraw your consent at any time — details on how to do so are outlined in Section 7.

While this policy is also available in Bengali, the English version shall be considered authoritative in the event of any legal dispute. 12xbajje complies with international GDPR guidelines.

You can contact 12xbajje's Data Protection Officer directly at: [email protected]. All queries and complaints are responded to within 72 hours.

2

What information do we collect?

12xbajje only collects information that is necessary to provide its services. Collecting unnecessary data goes against our policy.

Directly provided information

Full Name
Email address
Mobile Number
Date of Birth
Address
National ID Card
Payment Information
Support messages

Automatically collected information

When you use 12xbajje, certain technical information is collected automatically:

  • IP address & approximate location
  • Device type, operating system, and browser
  • Login timestamps, pages visited, and activity logs
  • Cookie & session data (details in Section 6)
  • Betting history & gaming patterns

IP and device information is collected primarily for security and fraud prevention purposes — not for marketing.

3

How is your information used?

12xbajje uses your information only for the purposes for which it was collected. Each purpose is clearly outlined below:

Registration Identity Verification Account active Service delivery
  • Service Delivery: Account creation, bet processing, and payout confirmation.
  • Identity Verification (KYC): To meet legal obligations related to fraud prevention and anti-money laundering.
  • Customer Service: To refer back to history when resolving your queries and issues.
  • Security: Detecting and preventing unauthorized access to your account.
  • Legal obligations: Regulatory reporting as required by law.
  • Platform improvement: Anonymous analytics to improve user experience.
  • Marketing (subject to consent): Sending relevant offers only with your consent.

12xbajje Never We do not sell your personal data to third parties. That is a core principle we stand by.

4

Data Retention & Security Measures

Your data is stored on 12xbajje's servers with the highest level of security. We adhere to the industry's best standards.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • AES-256 database encryption: All stored data is kept in encrypted form.
  • PCI-DSS Certification: Payment card details are secured to the highest financial security standards.
  • Two-factor authentication (2FA): An extra layer of security for accessing your account.
  • Regular Security Audits: Regular third-party penetration testing.
  • Restricted access: Only authorized personnel have access to your information.

How long is your data retained? Generally, for as long as your account remains active — and following account closure, certain data may be kept for up to 5 years as required by legal obligations.

In the event of a security breach, 12xbajje will notify affected users within 72 hours, as required by law.

5

When and with whom is your data shared?

12xbajje does not sell your data. However, in certain circumstances, limited information may need to be shared with specific parties:

  • Payment processors: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
  • Game Provider: Gaming-related data (not personal identification information) is shared with providers such as Pragmatic Play and Evolution Gaming.
  • Security & fraud prevention agencies: To verify suspicious activity.
  • Legal Authorities: Under court order or legal obligation — only the minimum necessary information.
  • Regulatory Authority: To regulatory authorities, for compliance with gaming licence requirements.

Even when information is shared in the above circumstances, every party is contractually bound to uphold 12xbajje's privacy standards.

advertising agencies, data brokers, or any other commercial purposes Your information is never shared with third parties.

6

Cookies & Tracking Technologies

12xbajje's website and app use cookies and similar technologies. Cookies are small data files stored on your device.

Cookies We Use

  • Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance cookies: Anonymous data is collected to identify areas of the site experiencing slow performance.
  • Functional Cookies: To remember your preferences (language, currency).
  • Analytics Cookies (subject to consent): Anonymous usage statistics via Google Analytics.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent login and session functionality from working.

7

Your Data Rights

Under international data protection law, 12xbajje grants you the following rights:

Right of Access

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

Under certain conditions, you may request that your data be deleted.

Right to restrict processing

You may request that your data not be used for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You may object to certain types of processing, particularly for marketing purposes.

To exercise any of your rights, contact us at [email protected]. We will respond within 30 days.

8

Privacy & Protection of Minors

12xbajje's services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If a parent or complainant reports that a minor has registered on 12xbajje, the account will be closed immediately and all associated data will be deleted.

We recommend using device-level passwords and parental controls to prevent minors from accessing shared family devices.

9

Privacy Policy Updates

12xbajje may update this Privacy Policy from time to time — due to changes in law, new services, or technical improvements. Where significant changes are made, notice will be sent to your registered email address and posted on the platform.

Each version includes a "Last Updated" date. Continued use of the platform after any changes constitutes acceptance of the revised policy. If you do not agree, you have the option to close your account and withdraw your balance.

10

Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights, please contact 12xbajje through the following:

We aim to send an initial response within 72 hours of receiving your email and resolve the matter fully within 30 days. If a complex case requires more time, we will keep you informed.

Our Security Commitment

How 12xbajje Protects Your Data

End-to-end encryption

Every data packet travelling from your device to 12xbajje's servers is encrypted with 256-bit SSL — no one can intercept it in transit.

KYC & Identity Verification

Registration verification makes it hard to create fake accounts, ensuring the safety of every genuine member.

PCI-DSS Payment Security

Your mobile banking or card details are never stored on 12xbajje's servers — they are protected through tokenization.

Real-time fraud detection

Our AI-powered system monitors accounts 24/7 and alerts you immediately if any suspicious login is detected.

Data Minimization

12xbajje only collects information that is truly necessary. No unnecessary personal data is ever requested.

Regular security audits

Third-party security experts regularly audit 12xbajje's systems to identify and address any vulnerabilities.

Frequently Asked Questions

Responsible Gaming & Account Policy

Yes, 12xbajje offers several responsible gaming limit tools that you can activate yourself. First, Deposit Limit — set how much you deposit daily, weekly, or monthly; once set, limits can only be lowered immediately, not raised, for 7 days. Second, Bet Limit — set a maximum stake for any single bet. Third, Loss Limit — betting stops automatically once you reach a specified loss amount. Fourth, Session Time Limit — automatically logs you out after a set period of play. Fifth, Cooling-Off Period — take a temporary break ranging from 1 day to 6 weeks. And the most restrictive option is Self-Exclusion — close your account for a minimum of 6 months or permanently. All these tools can be activated through your account settings or by contacting the support team.

Two separate adults in the same household may each open their own account, provided each person has their own National ID, a different mobile number, and a different email address. The rule at 12xbajje is against one person holding multiple accounts — not against different family members having their own. That said, if two accounts from the same device and IP address both claim bonuses, 12xbajje may investigate. Presenting separate proof of identity (NID) for each account should resolve any such query. The safest approach is to notify the support team in advance that two accounts will be operated from the same address — that way, any potential complications can be avoided from the start.

Safe Betting — Get Started at 12xbajje

Your data is secure, your winnings are guaranteed. Register on 12xbajje's transparent platform today.

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